Privacy Policy

Effective Date: 01/07/2024

1. Introduction

Welcome to Meshhur Network Ltd ("we," "our," "us"). This Privacy Policy outlines the types of information we collect, how we use it, the measures we take to protect it, and the rights available to our users. We operate the Meshhur Hub dashboard, which offers tools for influencers and companies to manage and analyze their social media presence and advertising campaigns. This policy applies to all information collected through our services, including website, mobile applications, and other related services. By accessing or using our services, you agree to this Privacy Policy.

2. Company Information

Meshhur Network Ltd
Ziegelgasse 2
64395 Brensbach
Contact: info@meshhurhub.com

3. Information We Collect

3.1 From Influencers:

  • Personal Information: This includes names, email addresses, and other identifiers that can be used to contact or identify you.
  • Social Media Data: Information from social media pages connected through our Meta app, including followers, engagement metrics, audience demographics, and post-performance data.
  • Analytical Data: Data about how users interact with our dashboard, including usage statistics, device information, and IP addresses.

3.2 From Companies:

  • Company Information: This includes company name, industry, and other business details.
  • Contact Information: Names and email addresses of company representatives.
  • Payment Information: Billing addresses and credit card details required for processing advertising campaign payments.
  • Campaign Data: Details of advertising campaigns, including objectives, budgets, target audience, and performance metrics.

4. How We Use Your Information

4.1 Purpose of Data Collection

We collect and use your information for the following purposes:

  • Service Provision: To provide and maintain our services, including enabling influencers to access analytics and companies to manage advertising campaigns.
  • Personalization: To customize the user experience and provide tailored recommendations, such as suggesting influencers to companies based on campaign needs.
  • Payment Processing: To process transactions related to advertising campaigns and other services.
  • Communication: To communicate with users about updates, offers, service changes, and customer support.
  • Compliance and Security: To comply with legal obligations, protect our users, and maintain the security of our services.
  • Improvement and Research: To conduct research and analysis to improve our services and develop new features.

5. Data Sharing and Disclosure

5.1 With Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our services, such as payment processors, data analysis providers, and customer support services. These third parties are obligated to protect your information and only use it for the purposes specified by us.

5.2 Legal Requirements and Business Transfers

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). Additionally, in the event of a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of the assets involved in the transaction.

6. Data Storage and Security

We store your data in secure, encrypted databases to protect it from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security measures, including firewalls, secure sockets layer (SSL) encryption, and multi-factor authentication, to protect your information. Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute security.

7. User Rights and Choices

As a user, you have certain rights regarding your personal data:

7.1 Right to Access

You have the right to request access to the personal information we hold about you. This includes understanding how we use your data and the rights you have regarding your information.

7.2 Right to Correction

If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of your information.

7.3 Right to Deletion

You can request the deletion of your personal data. If you delete your account, all associated data will be permanently removed from our servers, except where we are required to retain it for legal or regulatory reasons.

7.4 Right to Object and Restrict Processing

You can object to or request the restriction of the processing of your data in certain circumstances, such as when you believe the data is inaccurate or the processing is unlawful.

7.5 Right to Data Portability

You have the right to request a copy of your data in a structured, commonly used, and machine-readable format, and to transfer that data to another data controller.

To exercise any of these rights, please contact us at info@meshhurhub.com.

8. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies to collect information from our users. However, third-party services integrated into our platform, such as social media logins and analytics providers, may use cookies and similar technologies. We encourage you to review the privacy policies of these third parties to understand how they handle your data.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Third-Party Services

We use third-party services to enhance our offerings and provide additional functionalities. These services include, but are not limited to:

  • Facebook API
  • Google API
  • TikTok API

These third-party services may collect data directly from you as part of their integration with our platform. Each service has its own privacy policy and practices, which we encourage you to review to understand how they handle your data. We are not responsible for the privacy practices of third-party services.

11. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The criteria used to determine our retention periods include the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

When we no longer need your personal data, we will securely delete or anonymize it, unless we are required by law to retain the information.

12. Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal data from children under this age. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us at info@meshhurhub.com.

13. International Data Transfers

We operate internationally, and your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. However, we take measures to ensure that your personal data is protected in accordance with this Privacy Policy, regardless of where it is processed.

When we transfer personal data internationally, we rely on standard contractual clauses approved by the European Commission, other legally approved transfer mechanisms, or specific consents from you, to ensure the lawful transfer of data across borders.

14. Legal Compliance

15. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Meshhur Network Ltd
Ziegelgasse 2
64395 Brensbach
Email: info@meshhurhub.com